AyeshaMall Terms and Conditions

1. Overview

By using AyeshaMall ("Platform," "Website," "we," "us," or "our"), you agree to these Terms and Conditions, Privacy Policy, and Returns & Refund Policy. These Terms govern your access to and use of www.AyeshaMall.com.netlify.app.

If you disagree with these Terms, do not use the Platform. We may update these Terms at any time; continued use constitutes acceptance.

2. Conditions of Use

A. Permitted Use

You may use AyeshaMall only for lawful purposes, including:

• Browsing and purchasing products.
• Creating and managing a personal account.

B. Prohibited Activities

You agree not to:

• Post false, misleading, or illegal content.
• Use the Platform if you are under 18 or prohibited by law.
• Manipulate prices, exploit glitches, or misuse the ordering system.
• Distribute spam, viruses, or harmful software.
• Infringe intellectual property rights (e.g., copying product images/descriptions).
• Use bots, scrapers, or automated tools without permission.
• Harass others or engage in fraudulent activities.

C. Account Security

• Provide accurate details (e.g., email, phone number, CNIC).
• Keep your password confidential; you are responsible for unauthorized access.
• Notify us immediately of suspicious activity.
• We may suspend accounts violating these Terms.

3. Orders & Shipping

A. Order Process

• Your order is an offer to purchase.
• Order confirmation is not a final acceptance; we reserve the right to cancel (e.g., for pricing errors or stock issues).
• Shipping timelines are estimates only and depend on third-party logistics.

B. Pricing & Availability

• Prices are listed in PKR and may change without notice.
• We may cancel orders if a product is unavailable or mispriced.

C. Shipping & Delivery

• You are responsible for providing a correct shipping address.
• Risk of loss transfers to you upon delivery.
• Delays due to customs, weather, or unforeseen events are not our liability.

D. Returns & Refunds

• See our Returns Policy for eligibility and procedures.
• Refunds are processed per the original payment method.

4. Privacy & Security

A. Data Collection

• We collect personal data (e.g., name, contact, payment details) to process orders.
• See our Privacy Policy for details.

B. Security Measures

• We use encryption (SSL) for transactions.
• However, no system is 100% secure; you use the Platform at your own risk.

5. Intellectual Property

• All content (logos, text, images, software) on AyeshaMall is owned by us or licensed to us.
• Unauthorized use (e.g., copying product listings) is prohibited.

6. Disclaimers & Limitation of Liability

A. No Warranties

• Products are provided "as is"; we disclaim warranties (e.g., quality, accuracy).
• We are not liable for third-party services (e.g., payment gateways, couriers).

B. Limitation of Liability

We are not liable for:

• Indirect losses (e.g., lost profits).
• Issues beyond our control (e.g., natural disasters, strikes).

7. Dispute Resolution

• Governing Law: Laws of Pakistan.
• Disputes will be resolved via arbitration in Pakistan (Arbitration Act, 1940). Costs are shared equally.

8. General

• Amendments: We may update these Terms; changes apply upon posting.
• Termination: We may suspend/terminate access for violations.
• Contact: Reach us at contactayeshamall@gmail.com.